I moved into my apartment in July of 2020. Writing this review in November 2020. From day one i experienced issues but I knew someone who lived in the building and she assured me the building was a good building so i tried not to worry. The day I was supposed to move in I got a call saying someone had left “a window open or something” the night before and the rain had caused the carpets to get wet. I was told I would have to wait until the next day to move in. I was frustrated because I had paid for movers to move my things that day, but luckily the company had no problem rescheduling to move that weekend. I came in the following day and there were fans all over the apartment. I was told someone would be up to get them before the day was over. I was concerned about my electric bill because I didn’t know how much power the 3 fans used but I assumed a lot to dry the carpet. I asked about that and the question was basically ignored. But I was eager to move in and didnt want to worry about every minor thing. From July until now here is a list of every problem or just issue I’ve had Nothing is online. That sucks for me. You can’t pay rent online, or request maintenance. Not a deal breaker just a little annoying. I attempted to have my movers come on the weekend and was told that i can only move my things into my home on Monday - Friday while the office is open. Stressful!!! One night it rained and the elevator stopped working. I attempted to use the steps and they were locked! All of the residents talked about how the building is unsafe in case of emergency and i live on the highest floor!! Asked the office about it and was just told that that issue shouldn’t happen again. I asked what would i do in emergency and wasn’t answered Master Bedroom A/C stopped working needed to be replaced. 2nd bedroom a/c leaked soaked the floors of half of the apartment damaging some of my things and needing 3 fans and two DE-humidifiers to be on for 5 days. once again no answer about electric bill. Microwave needed to be replaced. No screen in window. Pest control called due to initial sighting of many many Roach shells. ( none have been seen since) Dishwasher racks still broken. Bathtub never re-glazed Was told that the second bedroom was supposed to be repainted according to maintenance man because he said it was a “bad rush job” however no one ever came. Package was set on the floor in lobby instead of delivered to door. I was 41 weeks pregnant at the time and asked if a maintenance man could bring it up since it was left. Was told no, and told that if i didn’t come and get the package and someone else took it they aren’t responsible. ( not upset about this just felt that looking at me and my situation and the fact that i was always polite they would help a little bit accepted that they didn’t” I have emailed the manager of property twice and called and still have no response on when they will come to fix second bedroom a/c so it no longer leaks every time it rains which wets up my entire floor. I attempted to go down to see her and was told I had to call because of covid. I called and was told she would call back. Called Edgewood management and never received a return call. Despite all these issues I normally don’t get upset or press the issue with anything. I try to always remain respectful and polite. The wet carpet from the rain damaged some things in my apartment so I feel the need to press that issue, and not getting timely responses prompted me to leave a review. The maintenance men are super cool & nice. So if i catch one in the hall or in the lobby they’ll come up most of the time but even with them coming up most of the time a lot of things still haven’t been addressed. At this point all i care about is not having the carpet wet again. UPDATE: got a call from the manager. Says she must’ve overlooked a part of my email and that she will send maintenance men up to get a/c looked at this week. So hopefully that gets fixed.

Used to live here at this property manager was the best as well as Ms. Misty and Ms. Robinson

Nice

Family on 12th floor!!!